Classpass Jobs

ClassPass is a monthly membership that connects you to 8,000+ of the best fitness studios. With one membership you can search options, book classes, and manage your entire routine. It’s never been easier to hit up boxing, pop by barre, or give cycling a whirl.


 

Customer Success Experience

Perks:

  • Starting salary is $40k with potential overtime

  • Benefits include medical coverage, flexible vacation time, 401k, complimentary ClassPass membership, and an office filled with passionate, smart, and happy people

Type: Full-Time

Salary: Starting at $40k

Requirements:

  • Respond to customer inquiries via email and live chat
  • Identify site and app issues, and communicate properly to all internal teams
  • Maintain a high satisfaction rating while hitting daily targets of customer responses
  • Think creatively about how to optimize each customer’s experience
  • Master our product, internal systems, and offerings to ensure thorough and clear communication and enforcement of policies

Location: USA